Placing an Order

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Looking for a Supplier

Mr. Archibald has decided to open a new Happy Bookworm Coffee Shop in a large bookstore situated in one of the largest British shopping centres near Birmingham. He needs all the necessary equipment, including, obviously, espresso machines. Having done some internet research, this time he has decided to go for the best quality machines from an Italian producer. Before placing an order, however, Mr. Archibald writes a preliminary letter to his, as yet potential, supplier to see if they can accept his order and preliminary terms of payment and delivery. Note the highlighted expressions and information to include.

Order Placement and Acknowledgement

Within an hour after sending his email, Mr. Archibald got a phone call from Mr. Leonardo Macchiato, Head of Sales Dept., Dolce Coffee Machines LTD, Rome. They agreed not only on the espresso machines purchase, but the eloquent Mr. Macchiato easily talked Mr. Archibald into buying also some (necessary…) accessories: cleaning crystals and filter holders. Mr. Archibald then took no time to compose an official order, which included a cover letter/email and the order form itself.

Order No. 1234

Dolce Coffee Machines

Via Cafeteria 1

00100 Roma

Italy

Tel: +39 06 1234 5678

Email: leonardo@dolcecoffee.it

Happy Bookworm Coffee Shop

456 Cambridge Street

EC 2A 2BB London, UK

Tel: +44 20 9876 5432

Email: os.arc@happybookworm.uk

Authorised: Oscar Archibald

No.

Product

Cat. No.

Quantity

Unit Price

Total

 1

Star Espresso Machine
(2 group)

0987/6

2

€ 700

€ 1400

 2

Solido Filter Holder

0456/7

4

€ 20

€ 80

 3

Rapido Cleaning Crystals

0123/4

3

€ 4

€ 12

Total

€ 1492

Comments: subject to 21.5% quantity discount

Date: 10 April 2015

Order Acknowledgement

As Italians like to take their time, Mr. Archibald had to wait for the acknowledgement of his order till the following afternoon, when the siesta had finally come to an end and Mr. Macchiato took himself back to his office. After a nice cup of “espresso doble”, he dispatched the required document. 

Invoice

Needless to say, Mr. Macchiato was even happier to issue the invoice alongside the order acknowledgement. You can see what it looked like below.

 

Supplier:

 

Dolce Coffee Machines

Via Cafeteria 1

00100 Roma

Tel: +39 06 1234 5678

Email: leonardo@dolcecoffee.it

Invoice Date: April 12, 2015

Invoice Due Date: April 19, 2015

Invoice Number: 0789

 

To:

 

Happy Bookworm Coffee Shop

456 Cambridge Street

EC 2A 2BB London, UK

Tel: +44 20 9876 5432

Email: os.arc@happybookworm.uk

Quantity

Product

Unit Price

Net Amount

2

Star Espresso Machine (2 group)

€ 700

€ 1400

4

Solido Filter Holder

€ 20

€ 80

3

Rapido Cleaning Crystals

€ 4

€ 12

Other:

Quantity Discount

21.5%

€ 321

Shipment

€ 120

Total Net Amount

€ 1291

Total VAT Amount

€ 445

Invoice Total

€ 1736

PAYMENT NOW DUE. Please pay by bank transfer to the following account:

Bank: Bank of Italy

Address: Via Bancaria 1, Roma

Account: Dolce Coffee Machines

Account No.: 0123-4567890